- April 3, 2025
- Posted by: Featured
- Category: "Expert Roundups"

Boosting Email Engagement: 11 Effective Marketing Automation Tactics
Unveiling the secrets to mastering email engagement, this article presents a collection of proven marketing automation strategies straight from industry experts. Without the fluff, it distills complex tactics into actionable insights that can transform your email campaigns. Learn from the masters on how to captivate your audience and enhance your marketing effectiveness.
- AI-Driven Send-Time Optimization
- Evolve Segmentation with Subscriber Behavior
- Trigger Behavior-Based Email Sequences
- Use Hyper-Personalization and Subject Line Testing
- Leverage Personalized Subject Lines and Content
- Automate Behavioral Segmentation for Better Engagement
- Improve with Dynamic Content Personalization
- Enhance Emails with Signature Banners
- Personalize Emails Based on User Behavior
- Strategically Use Preview Text
- Target Customers with Behavior-Based Automation
AI-Driven Send-Time Optimization
One of the most effective tactics we use to improve email marketing open and click-through rates is AI-driven send-time optimization. Instead of sending emails at a generic time for all subscribers, we leverage marketing automation tools like Seventh Sense to analyze individual engagement patterns and deliver emails when each recipient is most likely to open them.
This strategy ensures that emails land in inboxes at the perfect moment—when subscribers are active and more likely to engage. By tailoring send times based on past behaviors, we’ve seen a significant boost in both open and click-through rates.
Beyond timing, we also personalize subject lines and email content using automation. Dynamic content blocks allow us to customize emails based on a subscriber’s preferences, purchase history, or browsing behavior. For example, if a subscriber has previously engaged with content about a specific product, we can automatically include related recommendations or exclusive offers in their next email. This level of personalization makes emails more relevant, increasing the likelihood of engagement.
A/B testing is another crucial element of our strategy. We continuously test subject lines, CTA placements, and email design variations to refine what resonates best with our audience. Automation enables us to quickly implement winning variations across campaigns, optimizing performance over time.
Additionally, we use automated re-engagement sequences for inactive subscribers. If someone hasn’t interacted with emails for a certain period, they receive a tailored message offering exclusive content or asking for feedback. This helps revive dormant subscribers and keeps our list engaged. By combining AI-driven send-time optimization, personalization, and automated testing, we’ve transformed our email marketing into a highly efficient, engagement-driven channel that delivers better results.
Elyse Flynn Meyer
Owner & Founder, Prism Global Marketing Solutions
Evolve Segmentation with Subscriber Behavior
The SMARTEST way to boost opens and clicks with automation is through strategic segmentation that evolves with your subscribers.
Here’s what I mean: start with what people TELL you they want—because that initial data is crucial. It’s far better than spraying and praying.
As you gain more subscribers, progress to tracking what they actually DO.
Think of it like dating: first, you ask what kind of food they like. Eventually, you notice what they ACTUALLY order at restaurants. Both pieces of information matter.
Here are some real-world examples anyone can implement.
A fitness coach could start by asking new subscribers their main goal:
- Weight loss
- Muscle gain
- General health
Then, observe which content they engage with most. Sometimes what people SAY they want isn’t what they really respond to.
For B2B software companies, start by having prospects select their company size and role. Then track which case studies they click on—because a “small business owner” might actually be more interested in enterprise-level solutions.
Ecommerce sites can begin with simple preference centers (men’s/women’s/kids’) and then layer in browsing and purchase behavior. Someone might sign up for “deals on men’s shoes” but spend all their time looking at accessories.
The key is making this a PROGRESSION.
Start simple. Get that initial data.
Then let their actual behavior guide your segmentation over time.
There’s no need to overcomplicate it early on.
Just keep getting clearer signals about what your subscribers truly want and adjust your messaging accordingly.
Scott Hartley
Certified Inbox Optimization Specialist, Hit The Inbox
Trigger Behavior-Based Email Sequences
One of the most effective tactics for improving email open and click-through rates with marketing automation is behavior-based email sequencing. Instead of sending generic blasts, we use automation to trigger emails based on user actions, ensuring content is timely, relevant, and personalized.
For example, if a subscriber clicks a product link but doesn’t complete a purchase, an automated follow-up email with a personalized recommendation, customer testimonial, or limited-time offer can significantly increase engagement. By leveraging dynamic content and segmentation, we tailor subject lines and email body text based on past interactions, making emails feel more like a conversation than a broadcast.
We’ve seen click-through rates increase by over 40% by combining A/B-tested subject lines, personalized content blocks, and strategically timed follow-ups. The key is to make emails feel less automated and more like value-driven, one-on-one interactions, fostering both engagement and conversions.
Philip Young
CEO, Bird Marketing UAE
Use Hyper-Personalization and Subject Line Testing
One of the most effective tactics I’ve used to boost email open rates is hyper-personalization combined with strategic subject line testing. We moved beyond just using a recipient’s first name—we leveraged behavioral triggers and segmentation to ensure every email felt like it was written specifically for that person.
For example, we analyzed user activity on our platform and tailored subject lines based on their engagement. If a user had recently interacted with a particular feature, our follow-up email would reference that directly in the subject line, like: “Still exploring [Feature]? Here’s a quick tip.” This made the emails feel timely and relevant rather than just another generic marketing blast.
We also A/B tested subject line structures, finding that curiosity-driven questions and numbers performed best. A simple tweak—like changing, “Check out these new updates,” to, “3 quick updates you’ll love”—led to a 27% increase in open rates.
The key takeaway? People open emails when they feel the content is specifically for them. If your email feels like just another mass marketing message, it’ll likely get ignored. Personalization, relevance, and a compelling subject line make all the difference.
Leverage Personalized Subject Lines and Content
One highly effective tactic I’ve used to improve email marketing open and click-through rates is leveraging personalized subject lines and content through marketing automation. By integrating CRM data, I ensure each recipient feels the email speaks directly to their needs, which boosts engagement. I’ve seen firsthand how tailoring the message to address specific challenges or goals of clients significantly increases their interest.
Additionally, dynamic segmentation allows me to group audiences by behavior or preferences, delivering content that resonates with them. Combining this with A/B testing for subject lines and email layouts has been a game-changer, refining what truly works. Marketing automation also helps by monitoring engagement metrics, so I can quickly optimize underperforming campaigns.
Ultimately, it’s about putting the customer at the center of every email—when they see value, they respond. This approach has not only enhanced email performance but also strengthened client relationships, which aligns perfectly with my commitment to impactful and customized solutions.
Corina Tham
Sales, Marketing and Business Development Director, CheapForexVPS
Automate Behavioral Segmentation for Better Engagement
The single most effective tactic for improving email marketing metrics is implementing automated behavioral segmentation that triggers personalized follow-up sequences based on recipient engagement patterns.
Having spent nearly a decade in managerial marketing across high-growth sectors, I’ve observed that properly segmented behavioral automation consistently outperforms traditional time-based sequences by 30-45% in both open and click-through rates.
The key lies in creating dynamic recipient profiles that evolve with each interaction. This approach uses automation tools like Make or Zapier, and email marketing software to track which links subscribers click, what content they engage with, and how often they open emails. This behavioral data automatically sorts contacts into distinct engagement pathways.
For example, when a subscriber clicks on product-specific content, our system automatically tags their profile and triggers a relevant micro-sequence focused on that product category. This relevance-matching creates the impression of personalized communication despite being entirely automated.
Most importantly, this strategy removes the resource burden of manual segmentation while delivering consistently superior results. The automation runs 24/7, continuously optimizing itself based on recipient behavior patterns rather than making assumptions about audience interests.
For businesses seeking sustainable growth, automated behavioral segmentation represents the perfect balance between personalization and scalability in email marketing campaigns.
Brendan Aw
Founder, Nimbflow
Improve with Dynamic Content Personalization
We have seen significant improvement with dynamic content personalization. Our marketing lists are segmented according to different interests, demographics, and preferences. This allows us to create emails using dynamic content personalization.
To give you an example, we sent out weekly top 3 special offer updates to opt-in customers. Using their recent browsing behavior on our e-commerce platform, our system automatically tags what type of products customers are interested in. This allows us to dynamically change the content on the subject line and the body of the email to fit their interests.
For instance, I have searched for TVs on the platform, and thus, the promo email I receive announces TV specials in the subject line, and the content displays the top 3 TV deals currently running. In addition, personalization in messaging adds a bit of human touch to the communication. Nobody wants to feel like they are receiving emails from a robot.
Johan Nortier
Digital Marketing Executive, Growthlabs
Enhance Emails with Signature Banners
Automating email signature banners enhances all our one-to-one business emails (which already have 99% open rates) and opens a new marketing channel. An effective email signature management solution adds relevant, clickable banners—featuring offers, upsells, or event invites—based on recipients’ previous interactions, increasing click-through rates by up to 30%. What’s more, built-in analytics track every click, generating automated reports that provide us with actionable insights to continuously optimize future banner campaigns.
Shanique Ashley Brophy
Marketing Executive, Rocketseed
Personalize Emails Based on User Behavior
One of the most effective tactics for improving email open and click-through rates using marketing automation is behavior-based email personalization.
By leveraging automation, we track user interactions—such as website visits, content downloads, or previous email engagement—and trigger personalized emails based on these behaviors. For example, if a lead downloads a whitepaper on demand generation, they receive a follow-up email with related case studies or a webinar invitation.
This targeted approach ensures relevance, increases engagement, and improves open and click-through rates by delivering content that aligns with the recipient’s interests and stage in the buyer’s journey.
Saurabh Saurabh
Creative Media Associate, Machintel
Strategically Use Preview Text
For the longest time, I believed that the key to boosting email open and click-through rates was crafting the perfect subject line—something catchy, maybe a little clickbait-y, like a YouTube thumbnail. And to be fair, it worked…sometimes.
But after running countless email campaigns, whether promoting my Udemy courses, announcing new YouTube videos, or doing cold outreach for link building, I realized something surprising. No matter how well I optimized my subject lines, the results were inconsistent.
Then I made one small change: I started using preview text strategically.
Most people ignore that little snippet of text that appears next to the subject line in the inbox. But when I used it as an extension of my subject line, offering a clear, compelling reason to open, the results changed. My open rates jumped 20% higher than before (I have shared proof on my YouTube channel as well).
To maximize this effect, I paired it with automated follow-ups using GMass. Because let’s be real: people don’t even reply to their close friends on time. Why would they respond to a cold email? Persistence wins.
Now, I’m doubling down by using Snov.io, which not only automates follow-ups but also warms up my inbox, preventing emails from landing in spam or promotions tab.
So, if you’re still obsessing over subject lines, you might be missing the bigger picture. The real game-changer isn’t what you say in the first line; it’s how you set up the second.
Prerak Mehta
Founder, NetMafia
Target Customers with Behavior-Based Automation
One of the most effective tactics we’ve used to improve our email marketing performance is behavior-based automation, specifically targeting customers based on where they are in the rental process. Instead of sending the same message to everyone, we segment and trigger emails based on user actions—like someone starting a rental online but not completing it or a current tenant approaching the end of their billing cycle.
A specific strategy that’s worked well for us is the abandoned reservation follow-up. If a potential customer begins renting a unit online but doesn’t finish, we automatically send a reminder email a few hours later. That message includes the unit they selected, reinforces our “First Month’s Rent Free” offer, and provides a direct link back to complete their reservation. Because the message is personalized and timely, we’ve seen much higher open and click-through rates compared to generic promotional emails.
This kind of targeted automation helps us stay relevant to each customer’s journey and improves our conversions without needing constant manual oversight.
John Reese
Owner, AAA Storage