Special Interest Group: Interactive Marketing

Special Interest Group - Interactive Marketing

Speaker: Cody Landefeld, Owner/Director
Company Name: Mode Effect

Process Matters: Designing the Customer Experience

Join us for networking, wine, hors d' oeuvres, and insights from Cody Landefeld, Owner / Director of Mode Effect

Delivering the product that clients expect is important, no doubt. But the process matters, too. Specifically – the expectations that clients have about the process and the result. Cody will highlight the aspects of the process that make for great customer experience, and provide a framework for assessing your service and performance through the lens of client expectation.

Join us Thursday, November 13th at Fleming’s in Scottsdale to learn about:

  • Consistency
  • Observation
  • Storytelling
  • Expectations


Fleming’s Prime Steakhouse and Wine Bar (at the Scottsdale Hilton)

6333 North Scottsdale Rd
Scottsdale, AZ 85250
Phone: 480-596-8265

Date and Time:
Thursday, November 13, 2014
3:00 PM - 5:00 PM AZ
3:00pm-5:00pm with networking from 3:00pm-3:30pm and the presentation and Q&A from 3:30pm-5:00pm

AMA Members $20
Non-Members $35 

RSVP by:
November 13, 2014 2:00 PM AZ (Walk-ins are Welcome) 

About the Speaker:
  My name is Cody Landefeld and my passion is helping organizations solve problems creatively. I am a user experience problem solver by nature and have over 10 years of experience in the creative field.


About the Company:    
    An interactive web design firm that produces award winning results. We strive to see you become successful and achieve the goals they set out to accomplish using your website. We work to provide a high level of service that focuses on the best possible results. Your business gets to see the results.


This is the planned schedule for upcoming Interactive Marketing SIG events. Please note that these dates may change.

Please contact us if you would like to speak at one of our Special Interest Groups events, have a request for a specific topic or have a suggestion on a possible speaker.

Special Interest Groups VP: Evelyn Vega
Email: evelyn@staffingstrong.com