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June 2017

Your Customer/Your Audience: Customer Loyalty – From Apathy to Zeal

June 8 @ 3:00 pm - 5:00 pm
Fleming’s Prime Steakhouse and Wine Bar, 6333 North Scottsdale Rd
Scottsdale, AZ 85250 United States
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Matt Lehrman

Join us for wine, hors d' oeuvres, and insights from Matt Lehrman, Principal at Audience Avenue, LLC. He will be discussing the new engagement imperative of customer service. "Once upon a time you sold “quality and value" but those fairy tale days are over.”  Intense customer loyalty isn't just for companies like Apple and Harley-Davidson.  Today, all sorts of companies are competing to transform mere customers into vigorous communities of support.   Your customers are the…

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